Frequently asked questions.

It's a health checkup for your business. We look at how your business runs today — the flow from a customer's first call to the final paid invoice, the tools you pay for, and where time and money quietly leak out — then hand you a plain-English report: a map of how everything flows, a list of every subscription you're paying for, your biggest opportunities ranked by impact, and a 90-day action plan that's yours to keep. See the full breakdown on the Business Audits page.

That's exactly why you'd hire us. You don't need to learn anything new. We do the technical part. You stay focused on running your business.

One to three weeks depending on the size of your business. You'll get the written PDF and the action plan within that window. The follow-up work (if you want it) is a separate conversation.

No. Most of the work happens over Zoom, phone, and email. For trades, shops, and other hands-on businesses, an in-person visit or two usually helps. We figure out what makes sense for you.

No — the opposite. A big part of every audit is finding subscriptions and tools you can cut. We don't take kickbacks from any software vendors, period.

Both. See the Done-For-You page — we'll set up your website, build dashboards, and more. For the specialized stuff (lawyer, CPA, insurance broker), we introduce you to people we trust. No markup, no kickbacks — just one fewer vendor for you to track down.

Yes — both are done in-house, led by our Creative Director, Kelly, for a flat, upfront price. Websites start at $750 and logos are $100 flat, each with one simple promise: love it or you don't pay. See examples on our Our Work page.

Yes, but only if you actually need it. Some folks want a one-time build and they're done. Others keep us on for hourly coaching or follow-up work. We figure out what's right for you at the end of the audit.